Terms and Conditions
1. Promoter
Foodbank Victoria Limited. ACN: 117 688 829
2. Promotion Period
The Promotion opens at 9.00am AEDT on Monday, 2 November 2026 and closes at 6.00pm AEDT on Thursday, 24 December 2026, unless all available Tickets are sold earlier. Entries received outside the Promotion Period will not be accepted.
3. Eligibility
Entry is open to Australian residents aged 18 years or over. Ticket sales are strictly limited to residents of Victoria or persons physically located in Victoria at the time of purchase. Employees of Foodbank Victoria and Chadstone Shopping Centre [and their immediate family members] are not eligible to enter the Prize Draw.
4. How to Enter
To enter the Promotion, during the Promotion Period eligible entrants must: visit https://support.foodbankvictoria.org.au/raffle/chadstone-giveaway purchase one or more tickets at $10.00 per ticket, and provide the information requested as part of the ticket purchase process. An optional transaction fee may be added to the transaction at the ticket purchaser's discretion. Each valid Ticket purchased provides one entry into the Prize Draw.
5. Ticket Availability
A maximum of 6,000 tickets is available for purchase. There is no limit on the number of tickets an eligible entrant can purchase, subject to availability. Tickets will be available until 6.00pm AEDT on 24 December 2026 or until all 6,000 tickets have been sold, whichever occurs first. If all tickets are sold before the scheduled close of the Promotion Period, ticket sales will close early. The draw will still take place on the advertised draw.
6. Prize Pool
There are six prizes to be won, with a total prize pool valued at $10,000 RRP.
First Prize: $5,000 RRP
The First Prize winner will receive $5,000 in Chadstone gift cards, provided as 5 × $1,000 gift cards.
Second to Sixth Prizes: $1,000 RRP each
The Second, Third, Fourth, Fifth and Sixth Prize winners will each receive $1,000 in Chadstone gift cards, provided as 1 × $1,000 gift cards per winner.
WAIVPAY LTD ABN 29630 927 105 is the issuer of the Chadstone Shopping Centre Gift Cards but is not the promoter of the offer. Chadstone Shopping Centre Gift Cards expire 3 years from the date of issue. They’re redeemable for merchandise at any store within the centre where eftpos is accepted. Lost or stolen cards cannot be replaced. Cards cannot be redeemed for cash, reloaded or refunded for any reason. For full Terms and Conditions visit waivpay.com
7. Prize Draw
The Prize draw will take place at 12.00pm AEDT on Wednesday, 6 January 2027 at Foodbank Victoria, Level 8, 469 La Trobe Street, Melbourne VIC 3000. The Prize winners will be selected by an electronic random draw. Each valid Ticket entered into the draw will have an equal chance of being drawn. The First Prize will be drawn first, followed by the Second Prize, Third Prize, Fourth Prize, Fifth Prize and Sixth Prize in that order. Once a Ticket has been drawn as a winning ticket, that ticket will not be eligible to be drawn again.
8. Winner Notification
All Prize winners will be contacted by telephone and email, using the contact details supplied when their Ticket was purchased. Entrants are responsible for ensuring the contact details supplied when purchasing a Ticket are accurate.
9. Publication of Results
The results of the Prize Draw will be published on 6 January 2027 at: https://support.foodbankvictoria.org.au/raffle/chadstone-giveaway
Published results will include winner’s first name and surname initial.
10. Prize Collection
Prize Winners will be required to collect their Prize from Foodbank Victoria located at Level 8 469 La Trobe Street, Melbourne VIC 3000 unless an alternative arrangement is agreed to by Foodbank. A collection day and time on a Monday-Friday between 9am-5pm will be organised. Winners will be required to provide reasonable proof of identity when collecting their Prize.
11. Unclaimed Prizes
If a winner does not claim their Prize and Foodbank Victoria is unable to locate the winner after taking reasonable steps, the Prize will be retained in accordance with applicable Victorian raffle requirements. If the Prize remains unclaimed after 12 months from the draw date, it will be dealt with in accordance with applicable law.
12. Privacy
Personal information collected in connection with the Promotion will be used by Foodbank Victoria for the purpose of administering the Prize Draw, processing ticket purchases, conducting the draw, contacting Prize winners and delivering Prizes. Personal information will otherwise be handled in accordance with Foodbank Victoria's Privacy Policy, available at https://support.foodbankvictoria.org.au/privacy-policy. Where an entrant separately consents to receive marketing communications from Foodbank Victoria, their information may also be used for that purpose in accordance with that consent.

